Privacy Policy

February 2020

This privacy policy (“Privacy Policy”) of The Grand Pier Ltd (“AMCT”, “us,” “we,”) describes the types of personal information we gather from those persons visiting certain Internet websites owned or operated by AMCT (the “Sites”) and how we use that information.

By accessing this Site, you expressly consent to the use of your Personal Information in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Site. Each time you use the Site, the current version of the Privacy Policy will apply. We reserve the right to change this Privacy Policy at any time. Accordingly, when you use the Site, you should check the date of this Privacy Policy (which appears at the top) and review any changes since the last version. If you do not agree to the changes which have been made to the Privacy Policy, please do not use this Site. However, rest assured that data which we have previously collected from you will only be used in the ways notified to you under the Privacy Policy in force at the time the relevant Personal Information was collected.

If you have any queries about the process or how we handle your information please contact us at info@grandpier.co.uk

What information we collect

In this Privacy Policy “Personal Information” means any information about you from which you can be personally identified including, but not limited to, your name and email address. Any information that you provide during the process will only be used for the purpose of: progressing your enquiries, information requests, or to fulfil legal or regulatory requirements if necessary.

How we collect your personal information

We collect Personal Information in the following ways:

(a) From you. We receive and store any Personal Information you enter on the Site or give us in any other way.

(b) By using cookies. In addition, we may use “cookies” to collect data relating to your general internet usage and specific usage of the Site. Cookies are small text files that websites transfer to your computer’s web browser for storage on your computer’s hard drive. Cookies also allow us to count the number of unique and return visitors to the Site. We may use cookies to measure activity on the Site, which allows us to improve navigation throughout our Site. In addition, cookies on the Site may contain information (such as a unique user ID), which tracks the pages of the Site you have visited and the products you viewed or searched for. This information allows us to make updates to enhance your experience. Finally, we may use cookies to identify your IP address, browser version, number of visits, and similar data relating to your navigation of the internet and the Site. Parts of the Site will not function if you do not have cookies enabled. You can set your browser to refuse certain or all cookies, or to alert you when cookies are being sent. If you turn o cookies or refuse them, though, you will not be able to use every portion of the Site.

(c) By using pixel tags, also known as a clear GIF or web beacon, an invisible tag is placed on certain pages of the Site but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn o cookies the pixel tag will simply detect an anonymous website visit.

We may ask third-party service providers to use cookies and pixel tags on our behalf to collect certain information. Our Cookie Policy can be viewed here.

How we use your personal information

We may as a team use your Personal Information for any of the following purposes:

to process your enquiry

to provide and personalise our service.

to monitor, develop and improve the Site and your experience of it.

where consented to by you, to send you information by email/post/sms/telephone about existing and new Group products, offers or services that you have requested from us, or that we feel may interest you.

to comply with our legal and regulatory obligations

to develop a knowledge base regarding our website users

to notify you about changes to our service or provide you with information about the products or services purchased from us

Security of your personal information

The security of your Personal Information is important to us, and we are committed to handling your customer information carefully. We make reasonable efforts to follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. For example, we have implemented technology (secure servers and firewalls) intended to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such Personal Information, appropriate to the nature of the data concerned. However, no method of transmission over the Internet, or method of electronic storage is completely secure. Therefore, we cannot guarantee the security of any data you disclose to us online, and in accepting the terms of this Privacy Policy by using the Site you accept the inherent risks of disclosing data online and agree that in no event will GP be liable for any breach of security or unauthorised third party intrusion, unless this is due to our negligence or wilful default.

How to contact us

If you have any questions or comments about this Privacy Policy or the data we hold about you please contact us at:

The Grand Pier, Marine Parade, Weston-super-Mare, Somerset BS23 1AL

info@grandpier.co.uk

Company registered in England no: 152507. Vat registration no: 130186209.
Registered office: Marine Parade, Weston-super-Mare, Somerset BS23 1AL
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